CUSTOM MADE PRODUCT RETURN & EXCHANGE POLICY
RETURNS AND EXCHANGES

Oxdin stands behind all of our products. If we have manufactured a product incorrectly or our merchandise is defective, Oxdin will make it right. If you have questions regarding custom merchandise, please contact our customer service department and send email to customerservice@oxdin.com.

Custom Made Items:

ALL CUSTOM MADE ITEMS OR LETTERED ITEMS MAY NOT BE RETURNED OR EXCHANGED.

• Examples of items that are not returnable include but are not limited to: Made-to-order bags and accessories.

• Items that have been worn, soiled, laundered, or altered in any way cannot be returned.